# Get the “Scam Likely” label removed

Register your number so your calls are no longer flagged.

- Role: Manager
- Duration: 3 min
- On: Web, Mac
- Learning Centre: https://callizy.ca/en/apprendre/arnaque-probable
- Open this screen in Callizy: https://app.callizy.ca/en/manager?view=trust

## Before you start

- Be a manager on the Callizy account.
- The list of Callizy numbers that call your clients.

## Step by step

5 steps, about 3 min.

Screenshots show Callizy in French. Button names are given in English.

### 1. Open the Trust center (10 s)

In **Administration**, click **Settings**, then **Trust center**.

Menu: Administration › Settings › Trust center

### 2. Find the block (10 s)

Scroll down to **“Scam Likely” label**.

### 3. Open the registry (10 s)

Click **Declare my number**: the carriers’ free registry opens in a new tab.

### 4. Declare your numbers (3 min)

Follow the registry’s steps. Declare your business as the owner of every Callizy number that calls your clients, not only the main one.

### 5. Nothing else to do at Callizy (10 s)

In the **Texting US numbers** block, the **STIR/SHAKEN** row is **Approved**: your outgoing calls are already signed as legitimate, for every Callizy number.

## Key points

- Callizy does not apply the label: it comes from your client’s carrier or from an app on their phone.
- The registry declaration is done on your side. It is free and takes a few minutes.
- Callizy already signs your outgoing calls (STIR/SHAKEN).

## Not working?

### Your calls still show as “Scam Likely”

1. Declare every number that calls, not only the main one.
2. The label is decided by your client’s carrier or app: Callizy cannot remove it for you.
3. Write to support, with the number concerned.

## Frequently asked questions

### Does it cost anything?

No. The carriers’ registry is free.

### Can Callizy remove the label for me?

No. Callizy signs your calls and takes you to the registry; you make the declaration.

### What does STIR/SHAKEN mean?

It is caller attestation: your outgoing calls are signed as legitimate. It is already in place for every Callizy number.

### What about my texts?

For them to reach the US or go out from a toll-free number, see [Texts to the United States and from a toll-free number](https://callizy.ca/en/apprendre/textos-etats-unis-sans-frais).

Updated October 29, 2026.