# Create your account and choose your number

Sign up, choose a local or toll-free number and start the 14-day trial.

- Role: Manager
- Duration: 5 min
- On: Web
- Learning Centre: https://callizy.ca/en/apprendre/creer-son-compte
- Manager path · Lesson 1
- Open this screen in Callizy: https://app.callizy.ca/en/signup

## This lesson’s video

[Create your account and choose your number](https://media.callizy.ca/apprendre/apprendre-gest-1.mp4) · 2:10

Video in French with English subtitles. The English version is coming.

- 0:00 What you need
- 0:20 Create your account
- 0:36 Choose your number
- 1:06 Your business
- 1:14 Choose your plan
- 1:39 Start the trial
- 1:48 Verify your cell phone

## Before you start

- An email address, or a Google account.
- Your cell phone, to receive a code by text.
- A credit card. Nothing is charged during the 14-day trial, and you can cancel at any time.
- Want to keep your current number? At step 3, pick the **Transfer** tab: see [Transfer your current number to Callizy](https://callizy.ca/en/apprendre/transferer-son-numero).

## Step by step

7 steps, about 5 min.

Screenshots show Callizy in French. Button names are given in English.

### 1. Create your account (1 min)

On callizy.ca, click **Start free trial**. The fastest way: **Continue with Google**. Otherwise, enter your email address and a password, twice, accept the terms of use, then click **Create my account**.

![The Callizy "Create Account" page: the email and password are filled in, the terms are checked, and the "Create my account" button is highlighted.](https://callizy.ca/images/apprendre/guides/creer-son-compte-1.webp)

### 2. Enter the code sent by email (30 s)

A six-digit code arrives in your inbox. Enter it on the **Verify your email** screen.

![Callizy’s “Verify your email” screen: six boxes wait for the emailed code, the first one active, with “Resend in 57s” and “Back to login”.](https://callizy.ca/images/apprendre/guides/creer-son-compte-2.webp)

### 3. Choose your number (1 min)

Three tabs: **Local**, a number from your city; **Toll-Free**, a 1-800 number that is free for the people who call you; **Transfer**, to keep your current number. To choose the area code, click **See more available numbers** and type it, for example 514. Choose a number, then **Continue with this number**.

![The “Choose your main number” screen: “Local” tab, Canada and an area code chosen, one number checked in the list, and the “Continue with this number” button highlighted.](https://callizy.ca/images/apprendre/guides/creer-son-compte-3.webp)

### 4. Introduce your business (30 s)

At the question **What's your business called?**, enter its name, then **Continue**. **Two last questions**: your industry, and how you heard about Callizy.

![The "What’s your business called?" sign-up step: the business name is entered and the "Continue" button is highlighted.](https://callizy.ca/images/apprendre/guides/creer-son-compte-4.webp)

### 5. Choose your plan (1 min)

**Solo** if you are the only one answering, **Team** for a team, **Business** to manage calls: campaigns, Power Dialer, analytics. With annual billing, you pay 20% less. Click **Start 14-day free trial** under the plan you chose.

![The “Choose your plan” page on “Yearly”: Solo, Team and Business plans, with the cursor on “Start 14-day free trial” for the Team plan, marked “Most popular”.](https://callizy.ca/images/apprendre/guides/creer-son-compte-5.webp)

### 6. Start the trial (1 min)

Enter your card, then click **Start free trial**. Nothing is charged today: billing starts after the trial.

![The “Start your free trial” form: card number, expiry date, security code, country and postal code are filled in, and the “Start free trial” button is highlighted.](https://callizy.ca/images/apprendre/guides/creer-son-compte-6.webp)

### 7. Verify your cell phone (1 min)

Enter your first name and your cell phone number, then **Send the code**. Enter the code you received by text and click **Verify**. “Your Callizy number is ready”: **Continue** starts the setup.

![The "Verify your mobile phone" sign-up step: the first name and personal number are filled in, with a field for the received code and the "Verify" button.](https://callizy.ca/images/apprendre/guides/creer-son-compte-7.webp)

## Key points

- Several people need to answer the same number? Choose Team: it is the plan that rings a whole team.
- Nothing is charged during the 14-day trial. You can change plans later.
- As soon as sign-up is done, your number receives calls, texts and voicemails.

## Not working?

### Callizy shows “An account with this email already exists.”

1. You already have an account: click **Sign in**.
2. Forgot your password? Request a new one from the sign-in page.

### Callizy shows “Invalid or expired code”

1. Enter the six digits from the latest email you received.
2. Nothing received? Check your spam folder, then click **Resend code** when the countdown ends.

### Callizy shows “No numbers found. Try another area code.”

1. Try a nearby area code: 438 instead of 514, for example.

### Callizy shows “A cell phone number is required (no landline or virtual number).”

1. Enter your personal cell phone: a landline or a virtual number does not receive the code.

### Callizy shows “This cell phone is already associated with another account.”

1. This cell phone is already used by a Callizy account: sign in to that account, or write to support.

### Callizy shows “You've already used your free trial. This subscription will be billed immediately.”

1. The free trial has already been used for this account: the subscription starts right away.
2. Write to support if this is a mistake.

## Frequently asked questions

### Can I keep my current number?

Yes: at step 3, pick the **Transfer** tab. A temporary number is used during the transfer. See [Transfer your current number](https://callizy.ca/en/apprendre/transferer-son-numero).

### Can I change plans after signing up?

Yes, at any time: see [Manage your subscription and invoices](https://callizy.ca/en/apprendre/abonnement-factures).

### What is my cell phone used for?

It verifies your account. It is also used for test calls with the AI receptionist: it is already filled in when you click **Call me**.

## Video transcript

Your business account and number. In three minutes. Here's the result: your Callizy number, active. It takes calls, texts and voicemail. To get there, you need an email address, your mobile phone and a credit card. Nothing is charged during the 14-day trial. On callizy.ca, click “Start free trial”. Fastest: “Continue with Google”. Otherwise, your email, then a password, twice. Accept the terms, then “Create my account”. A 6-digit code arrives by email. Enter it. Now choose your main number. Three tabs. “Toll-Free”: a 1-800 number, free for whoever calls you. Optional. “Transfer”: you keep your current number. A temporary number is used during the transfer. Here, we take a “Local” number. Callizy suggests one. Don't like it? “Try another number”. To pick the area code: “See more available numbers”. Type 514, and choose. “Continue with this number”. Your business name. “Continue”. Two last questions: your industry, and how you heard about Callizy. “Continue”. Choose your plan. “Yearly” saves 20%. Solo, if you're the only one answering. Team, for a team. Business, to run the team's calls: campaigns, power dialer, analytics. Remember one rule. Several people need to answer the same number? Take Team: it's the plan that rings a team. You can change plans later. Here, Team: “Start 14-day free trial”. Enter your card. Nothing is charged today: billing starts after the trial, and you can cancel anytime. “Start free trial”. One last check: your mobile phone. Your first name, your number, then “Send the code”. A text arrives. Enter the code, then “Verify”. That's it: your Callizy number is active. One last step: “Continue”. Setup begins, in the next video. Callizy, the phone that answers when you can't.

Updated October 18, 2026.
