# Connect Wix Bookings The customer calls, the appointment is in Wix. - Role: Manager - Team and Business plans - Duration: 2 min - On: Web - Learning Centre: https://callizy.ca/en/apprendre/wix-reservations - Integrations path · Lesson 5 - Open this screen in Callizy: https://app.callizy.ca/en/manager?view=calendars - The page on callizy.ca: https://callizy.ca/en/integrations/wix ## What the integration does Salon, spa, clinic, studio: if your bookings live on your Wix site, the AI agent reads the real free slots there during the call and books the requested service, at its duration, with the customer’s name and number. The appointment shows up in your Wix Bookings calendar, with the others. The customer asks for a facial or a manicure: the agent books that service, at the duration set in Wix, on a slot that is really free. It sees bookings made on your site and those added by hand: never two customers at the same time. If you allow it, it also moves or cancels an existing appointment, and Wix follows right away. ## Before you start - Be a manager on the Callizy account. - An AI receptionist already created: see [Create and test your AI receptionist](https://callizy.ca/en/apprendre/creer-sa-receptionniste). - Wix Bookings on your site, with at least one bookable service. - The Team or Business plan. ## Step by step 5 steps, about 2 min. Screenshots show Callizy in French. Button names are given in English. **Connect Wix** ### 1. Open Callizy calendars (30 s) In Callizy, **Calendars** menu, then **Connect a calendar**. Pick **Wix Bookings** and give it a name. Menu: Calendars › Connect a calendar ### 2. Add the Callizy app to your site (30 s) Wix opens. Pick your site and accept. You come back to Callizy. Nothing to copy. ### 3. Check your services (30 s) Callizy lists your bookable services. By default, the agent offers them all. In **Settings**, you can limit it to one service, or to one team member. **Give it to the AI agent** ### 4. Open the agent’s page (30 s) **AI voice agents** menu, your agent, **Actions** tab, **Appointment booking** row. Menu: AI voice agents › Actions › Appointment booking ### 5. Pick the Wix calendar (30 s) Select it and save. Hours and durations come from Wix. From the next call, the agent books. ## What you’ll see ![The Wix Bookings calendar in "Week" view for October 2026: several appointments in blue, each showing the service, the client and the staff member.](https://callizy.ca/images/apprendre/integrations/wix-1.webp) The appointments booked by the agent, in your Wix calendar. ![The “Wix settings” window on the “Calendars” tab: the “Service booked” menu is open, with “All services (6)” checked above six services with duration and price.](https://callizy.ca/images/apprendre/integrations/wix-2.webp) The agent knows your Wix services, their duration and their price. ![An agent’s “Appointment booking” panel: a “Connected” Wix calendar, the “Wix settings” button, and under “What the agent can do”, three checked boxes.](https://callizy.ca/images/apprendre/integrations/wix-3.webp) In the agent’s page: the Wix site and what it is allowed to do. ![The Callizy "Appointments" tab filtered on "Wix": the "Upcoming" list shows appointments from the Wix calendar, created by the "Réception" agent and marked "Confirmed".](https://callizy.ca/images/apprendre/integrations/wix-4.webp) The appointments booked by the agent, in Callizy too. ## Key points - Hours and durations come from Wix. - The agent sees bookings made on the site and those added by hand. - You need a number the agent answers on: the confirmation goes out from it. ## Settings - **Services offered**: All your bookable services, or just one. The duration comes from Wix. - **Team member**: A specific person, or anyone on the team. - **Move and cancel**: Whether the agent can change an existing appointment, always with a clear “yes” from the customer. Off by default. - **Confirmation text**: The customer gets the date and time by text as soon as it is booked, during the call, from the number the agent answers on. ## Not working? ### The agent stops booking 1. The Callizy app was removed from the site: click **Reconnect Wix**, and everything starts again, agent included. ### The customer did not get a confirmation 1. For a service you approve yourself in Wix, the request waits for your approval. ### The agent does not book 1. In the agent’s page, **Actions** tab, **Appointment booking** row: is the calendar picked and saved? ## Frequently asked questions ### For which businesses? Salons, beauty, massage therapy, clinics, studios, coaches: any business that takes its appointments in Wix Bookings. ### Do I need a specific Wix plan? No. Your site needs Wix Bookings and at least one bookable service. The connection also works with a free site. ### Does the customer get a confirmation? Yes, by text, as soon as it is booked, during the call. It goes out from the number the agent answers on: you need one. For a service you approve yourself in Wix, the request waits for your approval: no confirmation right away. ### What if I remove the Callizy app from my site? The agent stops booking right away, and Callizy shows it. One click on **Reconnect Wix** and everything starts again, agent included. ### Is it included in my subscription? Yes, with AI agents on the Team and Business plans, at no extra cost. The Solo plan does not include it. Updated October 27, 2026.