Team analyticsCalls received
41
−5%
Missed calls
6
−50%
Answer rate
87.2%
+12%
Talk time
4h 11m
−1%
Compared with the previous week
See what’s happening on your line.
Calls received, missed, answer rate: by person and by period, compared with the previous period.
Team plan
Analytics for the whole team
By person
Received, missed, answer rate
Compared
With the previous period, every time
From Claude or ChatGPT
With the Callizy MCP server
Finally know what’s happening on your line.
Before
- Guessing how many calls are missed
- Not knowing when the phone rings the most
- Counting everyone’s calls by hand
- No comparison from one month to the next
With Callizy
- Received, missed and answer rate, at a glance
- Busy times, day by day
- Each person’s numbers
- Compared with the previous period
Each personJulia Thompson
+4 vs last week
Kevin Walsh
+2 vs last week
Sam Carter
+1 vs last week
Leah Brooks
−1 vs last week
Every person, their numbers.
Inbound and outbound calls, missed calls, answer rate, talk time, texts and voicemails listened to, for each person. Team analytics are on the Team plan; on Solo, everyone sees their own numbers.
- From a day to a year, your choice
- Comparison with the previous period
- The list of calls behind every number
Busy timesPeak: Friday 8 AM, 7 calls
Busy times, day by day.
The grid shows, day by day and hour by hour, when calls come in and when they are missed. Put the team in the right place at the right time.
- All calls, or missed calls only
- Every day of the week, hour by hour
- The totals, from Claude or ChatGPT too
The full history, with the recording.
Every call stays in the customer’s conversation: who answered, for how long, what was said. On your computer, on iPhone and on Android.
- The recording, to replay
- The summary of every call
- Calls, texts and voicemails in one place
Included from the Team plan
$39per user, per month
Billed yearly, in Canadian dollars. 14-day free trial.
- Analytics for the whole team
- Each person’s numbers
- Busy times
On Solo, everyone sees their own numbers and full history.
Before you start
Which plan do I need?
Analytics for the whole team are on the Team plan. On Solo, everyone sees their own numbers and full history.
Over what period?
From a day to a year, your choice. Every number is compared with the previous period and leads to the list of calls behind it.
Can I ask Claude or ChatGPT for my numbers?
Yes. With the Callizy MCP server, you ask for totals and per-person numbers in plain language.
See also
Your number is ready in three minutes.
14-day trial. Your current number is ported. Support in French and English, from Montréal.
The app, on iPhone and Android:
