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Google Calendar

Official integration, by Callizy

The AI agent books appointments in Google Calendar, during the call

The customer calls, the AI agent looks at your real availability in Google Calendar, offers a slot and books it. The appointment shows up in your calendar with the customer’s name and number, and the customer gets a confirmation by text.

Plans
With AI agents
Category
Appointments

Real slots, never two customers at the same time

You set the opening hours, the duration and the buffer between two appointments. The agent never offers a slot already taken, even one just added by hand in the calendar. If you allow it, it also cancels or moves an existing appointment.

Two minutes, once

A manager connects the calendar, then gives it to the AI agent.

Connect Google Calendar

  1. 1

    Open Callizy calendars

    In Callizy, Calendars menu, then Connect a calendar. Pick Google Calendar and give it a name.

  2. 2

    Accept in Google Calendar

    The Google Calendar screen opens. Sign in and accept. You come back to Callizy. Check access to your calendar on the Google screen. You can connect several Google calendars, one per person.

Give it to the AI agent

  1. 1

    Open the agent

    AI agents menu, your agent, Actions tab, Appointment booking row.

  2. 2

    Pick the calendar

    Select it in the list, set the opening hours and the duration, save. From the next call, the agent offers slots and books.

You decide how it books

In the AI agent, Appointment booking row. It can be changed at any time.

Opening hours

Day by day. The agent offers nothing outside them.

Duration and buffer

How long an appointment lasts and the time kept between two.

Cancel and move

Whether the agent can cancel or move an existing appointment. Off by default.

Confirmation text

The customer gets the date, time and address by text, as soon as the call ends. You can be notified too.

Frequently asked questions

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