The phone rings, hands are in the engine.
Callizy books the appointment, confirms the day before and calls back the clients you missed. Your team stays on the vehicles.
Call in progress…
Julie B. · customer
Sent from the company number

A missed call is an empty service bay.
8:10
Appointment
An oil change
The counter is busy with a client, the phone rings.
The AI agent books the appointment in the garage calendar, with the vehicle and the mileage. The client gets the confirmation by text.
10:45
Text
“Is it ready?”
A client wants to know if their car is ready.
A “your vehicle is ready” text goes out from the garage number, one click from Callizy. The client replies in the same place, no call to take.
4:00 pm
Reminder
Tomorrow’s appointments
Five appointments tomorrow morning, one of which will be forgotten.
The AI agent calls each one the day before to confirm, and offers another slot to the one who cannot make it.
6:30 pm
After hours
A breakdown in the evening
A client calls after closing, their car will not start.
The AI agent answers, takes the message and offers the first slot in the morning. The counter sees it in Slack when they arrive.
What Callizy does for your garage
Every call is answered, summarized and filed on the right record. Your team starts the day with context, not voicemails.
Call ended
Nadia answered · 4:12
Call summary
View transcript- Check engine light on her 2019 Civic, asks for a quick appointment.
Next step
- Appointment Thursday 8 am, 45-min diagnostic.
The AI agent books the maintenance appointment in your calendar, with the vehicle and the issue
It calls the day before to confirm, and offers another slot if the client cannot make it
A “your vehicle is ready” text goes out from the garage number, the client replies in the same place
Missed calls and transcribed voicemails land in Slack, at the counter and in the shop
The client’s name shows when they call, with their history of calls and texts
Your clients in Google Contacts and in the Callizy address book, no double entry
In the tools you already use
Frequently asked questions
