Delete one contact or a whole selection. It stays in the Trash for 30 days, and you can restore it in one click.
Organize your contacts →Team members hear their own calls, every call, or none. The owner, managers and supervisors hear everything.
Record calls in line with Quebec's Law 25 →Search in Conversations finds a word in texts, calls, voicemails, notes and tasks.
Find a call: history, recording, AI summary →Enter your website. Callizy reads your pages and sets up the agent with what it needs to know.
Create and test your AI receptionist →The agent finds an open slot, books, reschedules or cancels. The appointment shows up in your Wix calendar.
Available on the Team plan.
Connect Wix Bookings →Pick “Announce first”: the caller hears music while you talk to your colleague. With “Add”, a colleague joins the live call.
Transfer a call →Send the request from Numbers and sign on your phone with a QR code. The transfer date reaches you by email.
Transfer your current number to Callizy →
Your conversations, your colleagues and your calls in one place, on iPhone and Android.
Install the app on iPhone, Android and Mac →The caller waits with music for up to 5 minutes. As soon as a colleague is free, their phone rings.
Available on the Team plan.
Ring a team and put callers on hold →
Leave an internal note with an @mention, assign the conversation to a teammate, then mark it Done. The Mine and Unassigned filters show what’s left to do.
Available on the Team plan.
Work together on a conversation →
Save the texts you send most often: business hours, confirmations, thank-yous. In the text box, type “/” and pick a reply.
Save time with saved replies →
Calls, texts, photos and voicemails come together in one conversation per customer. Each company number has its own inbox, and the Calls tab keeps your call log.
Find your way: the Phone and Administration spaces →
Import your contacts from a CSV or Excel file. Filter them by tag or status, and add your own fields to the contact card: text, number, date or link.
Import your contacts →After a call, AI suggests what the customer said about themselves: name, company, address. Approve one value, or all at once.
Confirm what AI heard on a call →Choose “French and English” or “English and French”. The agent opens the call in the first language and switches if the caller speaks the other one.
Create and test your AI receptionist →
A number’s page shows the call path, during business hours and after. Each number can also have its own hours.
Choose who answers a number →During the call, the agent looks up your tables of prices, lead times or availability instead of guessing. Import them from a CSV file and see what callers asked.
Create a reference table →
HubSpot, Pipedrive, Zoho CRM and Clio: every call is logged on the right record, with its summary. Contacts sync both ways.
Available on the Team plan.
Understand Callizy integrations →Connect your account in a few clicks, no API key needed. Ask about your calls, voicemails, texts or stats, and have it update your AI agents.
Callizy in Claude or ChatGPT →In a call flow, the “Send a text” block writes to the caller who got no answer, from the number they dialled. Then the flow carries on.
A short video lands right in the conversation. A longer one, up to 75 MB, goes out as a link to a playback page, valid for 30 days.
Send and receive texts →On iPhone and Android, take a photo without leaving the conversation. Received images open full screen with zoom, and links in texts are tappable.
Send and receive texts →They’re no longer marked as missed: an “Answered by” badge and a filter set them apart. Read the transcript and play the call, on the web and in the apps.
Find a call: history, recording, AI summary →
A message left, a callback request or an emergency: pick the situation and the alert is set up for you. Choose the number that gets it too, with a preview.
Get alerted after an agent call →
Click Test, then Call me: the agent calls you with its real settings. After the call, the summary and transcript appear.
Create and test your AI receptionist →Take a message, answer after hours, book or confirm an appointment: choose the mission for each branch of the flow, with a one-line note.
Missions: a specific scenario for the agent →
Always, after hours, or when no one picks up: one click does it, no flow editor needed. A preview shows the call path.
Create and test your AI receptionist →The Power Dialer keeps the same number with each prospect, or else picks one from their region, or else rotates your numbers. The call bar shows which one and why.
Available on the Business plan.
Prepare a Power Dialer campaign →Choose "Automatic" under the keypad. Callizy calls from the number you already used with that contact, or else from the one with the same area code.
Choose your outgoing caller ID →A Favorites filter joins your calls. Starred numbers are saved to your account, not the browser, and follow you from one computer to another.
Find a call: history, recording, AI summary →The Android app is fully rebuilt: calls, texts, voicemail and contacts. Sign in with Google, a passkey or an email link, and incoming calls show full screen.
Install the app on iPhone, Android and Mac →During a call, minimize the call screen: a banner stays at the top while you use the app. Tap it to go back. The call screen also shows the contact’s name.
Choose Google, a passkey or a code sent by email. The app puts the last method you used first.
Secure your account →Use a passkey, confirmed with your fingerprint or Face ID, or get a sign-in link by email with a 6-digit code.
Secure your account →Voice, recording and its announcement, transcription, AI summary and the 911 address are now set number by number, in the number’s Settings tab.
Record calls in line with Quebec's Law 25 →Change plans, update your card, find your invoices and see the amount of your next invoice. On a trial, switch to paid whenever you like.
Manage your subscription and invoices →The Live page shows calls in progress and who on your team is available. It updates on its own.
Monitor calls live →
The Analytics page ranks your agents by calls, missed calls, answer rate and talk time, with peak hours. Click any number to see the details.
Available on the Team plan.
Measure your team's performance →
Import a page from your website or write your own. It becomes a clean page you edit like a document, and the agent uses it to answer callers.
Give the agent knowledge →Install the Callizy app for Mac. Incoming calls show up as a notification with Accept or Decline, and phone links open in Callizy.
Install the app on iPhone, Android and Mac →Power Dialer: create your own dispositions for each campaign. A callback disposition asks for a date, and the prospect moves to the top of the queue when it’s due.
Available on the Business plan.
Call with the Power Dialer →The help button opens a conversation with the Callizy team. Attach a screenshot or a file, and the reply comes back in the same window.
In beta: import your prospects, write a script and launch the campaign. Calls follow one another, with scheduled callbacks and pre-recorded voicemail messages.
Available on the Business plan.
Prepare a Power Dialer campaign →
Create, move or cancel an appointment, by phone, in person or by video. The Google Meet or Microsoft Teams link is created for you, and the client gets a confirmation.
Manage appointments manually →
Your AI agent checks your availability and books appointments straight into your Microsoft 365 calendar, just like with Google Calendar.
Connect Microsoft 365 →Import a file with first names, notes or any other column, and the agent uses them during the call. A summary reaches you by email when the campaign ends.
Available on the Business plan.
Launch an AI call campaign →The Analytics tab shows your calls, missed calls, talk time and texts for any period, along with your peak hours.
Track your own stats →Add a forwarding number in My profile. If a flow’s Agent block rings you and you don’t answer, the call goes to that number. Do Not Disturb pauses your calls.
Do not disturb, call forwarding and personal schedule →In My profile, each person sets their working hours. Outside those hours, their line doesn’t ring, including in call flows.
Available on the Team plan.
Do not disturb, call forwarding and personal schedule →The app lets you know about a new text, a missed call or a new voicemail, showing the contact’s name when known.
Install the app on iPhone, Android and Mac →For software vendors: a few lines of code add a phone with calls, history and texts. Colour and tabs are adjustable, and users can sign in with Google.
Embed the phone in your software →Get the app on Google Play to call, answer and text with your business number, wherever you are.
Install the app on iPhone, Android and Mac →With Zapier, a missed call, a new text or a voicemail can trigger an action in your other software. Developers also get webhooks and an API.
Automate with Zapier →Have several numbers? Right under the keypad, pick the one the other person will see. You can also name each number so it’s easy to spot.
Choose your outgoing caller ID →Besides an outside number, the agent can transfer the call to a specific teammate or a group, based on the situation you describe.
Have the call transferred to a person →
Drag blocks to direct every call: business hours, keypad menu, language choice, AI agent, voicemail. One flow can serve several numbers.
Create your first call flow →Create groups such as Sales or Support. In a call flow, members ring all at once, in order, or in turn.
Available on the Team plan.
Invite your team and create ring groups →Attach an image, a PDF or an audio file to your text. Photos your customers send you show up right in the conversation.
Send and receive texts →Choose the details the agent should collect. It sends them to you by text or email, during the call or right after.
Get alerted after an agent call →
During a call, put the caller on hold with music, then pick back up. You can also transfer the call to another number.
Transfer a call →Give the AI agent a list of numbers. It calls them one by one at the time you choose, for example to confirm tomorrow’s appointments.
Available on the Business plan.
Launch an AI call campaign →
Connect Google Calendar: the agent checks your availability, books the slot and sends the customer a confirmation by text or email. You’re notified of every booking.
Have the agent book appointments →During the call, the agent texts the customer a message you prepared, like a link or an address. It also hands the call to a person when needed.
Have the call transferred to a person →
Add more numbers to your account and decide who answers each one: your team or your AI receptionist.
Choose who answers a number →For every call the AI agent handles, find the summary, the full transcript and the recording.
Review conversations and go back to a previous version →
Create an AI agent, pick its voice and give it your business information. Assign it a number and it answers your customers.
Create and test your AI receptionist →
Download the app from the App Store. Take and make calls on your business number from your iPhone, even when the app is closed.
Install the app on iPhone, Android and Mac →
The Team tab shows who is online, busy or offline. Call a teammate right from Callizy, without dialling a number.
Messages and calls between colleagues →
Turn on transcription and every voicemail becomes text you can read in Callizy, no listening required.
Listen to your voicemails and read their transcripts →A contact’s record brings their calls, texts and your notes together in one thread. Tag each person as a prospect, lead or customer.
Contacts, notes and tasks after a call →
Turn on recording for incoming and outgoing calls, then replay any conversation from your call history.
Find a call: history, recording, AI summary →
Callizy’s phone works right in your browser. Make and take calls on your business number with no cell phone or software to install.
Make and receive a call →
Each teammate gets an invitation, sets up their login and answers the company’s calls.
Invite your team and create ring groups →Text your customers from your business number. Their replies come straight into Callizy.
Send and receive texts →Pick a local or toll-free number. Calls ring your cell phones, all at once or in turn, based on your business hours, and voicemails arrive by email.
Create your account and choose your number →