Install the app on iPhone, Android and Mac

Get your calls and texts everywhere, with the same numbers.

Role : EveryoneDuration : 5 minOn : iPhone, Android, Mac, Web

Install the apps and make your first call
In this video · 6 chapters

Video in French with English subtitles. The English version is coming.

Before you start

  • Your phone, an iPhone or an Android.
  • The email and password of your Callizy account, or your Google account.

Step by step

7 steps, about 5 min

Screenshots show Callizy in French. Button names are given in English.

  1. 1

    Find the app links

    10 s

    In Administration, open Get started. The last step, Install the app on your phone and your Mac, gives the App Store, Google Play and Mac links.

    Administration/Get started

    Open this screen in Callizy
  2. 2

    Or open the apps page

    10 s

    All the apps are also on one page: click your name, at the bottom of the bar, then Get the app. From your phone, the same page is at callizy.ca/app.

  3. 3

    Install the app on your phone

    1 min

    Open the App Store or Google Play and search for Callizy. Install the app (Get on iPhone), then Open.

  4. 4

    Sign in

    30 s

    Tap Sign in with a password: the same email and the same password as on the computer, then Log in. You use Google? Continue with Google.

  5. 5

    Allow notifications and contacts

    20 s

    Tap Allow for notifications, then for contacts. Home brings together your texts, your calls and your voicemails. On the Keypad, your calls go out with the business number, shown under “Call from”. On Android, the steps are the same.

  6. 6

    On the computer

    1 min

    On a Mac, click Download for Mac: the app receives your calls even with the browser closed. On Windows, there is no app to install: keep Callizy open in the browser, with the Web app.

  7. 7

    Check in Get started

    10 s

    Back in Get started, the last step checks itself as soon as the app has signed in. On iPhone, it is checked once notifications are allowed.

Key points

  • A call rings on the computer and on the phone at the same time: answer wherever you want.
  • The same account everywhere: same email and same password, or the same Google account.
  • On Windows, Callizy lives in a browser tab: keep it open.

Not working?

The “Install the app” step does not get checked
  1. On iPhone, allow notifications for Callizy: the step is checked after that.
  2. Come back to Get started a minute later: the page reads your account again.
You cannot find Callizy in the app store
  1. Open callizy.ca/app on your phone: the badge leads straight to the app’s page.
The phone does not ring
  1. Follow My phone doesn’t ring: the checks in order.

Frequently asked questions

Do I need a separate account for the app?
No: the same email and the same password, or the same Google account.
Which number do my customers see when I call from the app?
The business number, shown on the Keypad under “Call from”.
What about Windows?
No app to install: open Callizy in your browser and keep the tab open. See “Tab inactive”: take the phone back.

Video transcript

Callizy on your phone. And your first call. Here's the result: the five “Get started” steps, all checked. The last one: the app, on your phone. To get there, you need your phone, an iPhone or an Android, and your account's email address. In Administration, “Get started”. One step left: “Install the app on your phone and your Mac”, with its links. All the apps are also on one page: your name, then “Get the app”. The apps page opens. On your phone, open the App Store or Google Play, and search for Callizy. Install Callizy, then open the app. Tap “Sign in with a password”. The same email, the same password, then “Log in”. Allow notifications and contacts. That's it. “Home” brings together your texts, calls and voicemails. From the “Keypad”, your calls go out with the company number. On Android, the steps are the same. On a Mac: “Download for Mac”. Your calls on the computer, even with the browser closed. On Windows, keep Callizy open in the browser. Remember one rule. A call rings on the computer and on the phone at the same time. Answer wherever you like. One last step: your first call, to your mobile phone. Go back to Callizy, then “Phone”. “Dial a number”. Type your number, then “Call”. The first time, the browser asks for the microphone: allow it. Your mobile rings, showing your Callizy number: that's the one your customers will see. Answer. During the call: “Mute”, “Hold”, and “Quick notes”. Then “Hang up”. Back in “Administration”: the last step checked itself as soon as the app connected. Five out of five. That's it: your number answers, your team rings, and Callizy follows you everywhere. Callizy is set up. Callizy, the phone that answers when you can't.Read the full transcript

Callizy on your phone. And your first call. Here's the result: the five “Get started” steps, all checked. The last one: the app, on your phone. To get there, you need your phone, an iPhone or an Android, and your account's email address. In Administration, “Get started”. One step left: “Install the app on your phone and your Mac”, with its links. All the apps are also on one page: your name, then “Get the app”. The apps page opens. On your phone, open the App Store or Google Play, and search for Callizy. Install Callizy, then open the app. Tap “Sign in with a password”. The same email, the same password, then “Log in”. Allow notifications and contacts. That's it. “Home” brings together your texts, calls and voicemails. From the “Keypad”, your calls go out with the company number. On Android, the steps are the same. On a Mac: “Download for Mac”. Your calls on the computer, even with the browser closed. On Windows, keep Callizy open in the browser. Remember one rule. A call rings on the computer and on the phone at the same time. Answer wherever you like. One last step: your first call, to your mobile phone. Go back to Callizy, then “Phone”. “Dial a number”. Type your number, then “Call”. The first time, the browser asks for the microphone: allow it. Your mobile rings, showing your Callizy number: that's the one your customers will see. Answer. During the call: “Mute”, “Hold”, and “Quick notes”. Then “Hang up”. Back in “Administration”: the last step checked itself as soon as the app connected. Five out of five. That's it: your number answers, your team rings, and Callizy follows you everywhere. Callizy is set up. Callizy, the phone that answers when you can't.

Updated October 18, 2026

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