“Tab inactive”: take back the phone
Only one tab controls the phone; here is how to take it back.
Role : EveryoneDuration : 1 minOn : Web, Mac
Before you start
- Callizy open in your browser.
Step by step
5 steps, about 1 min- 1
Understand the rule
10 sThe phone lives in only one Callizy tab at a time: the last one opened. The others show Tab inactive; they no longer ring or call.
Open this screen in Callizy - 2
Take the phone back here
10 sIn the tab where you want to work, click Resume here. The page reloads and takes the phone; the other tab becomes inactive in turn.
- 3
Close the extra tabs
10 sKeep a single Callizy tab. Careful: closing the active tab doesn’t wake up the others. In the one left, click Resume here.
- 4
During a call
10 sA call in progress keeps the phone in its tab. The new tab shows “A call is in progress in another tab”: go back to the call, or click Resume here once the call has ended.
- 5
And on the phone?
10 sThe rule only covers browser tabs. The iPhone or Android app isn’t affected: it rings too.
Key points
- A single Callizy tab runs the phone: the last one opened.
- An inactive tab doesn’t ring or call.
- A call in progress never changes tabs.
Not working?
Callizy shows “Tab inactive”
- Click Resume here.
Callizy shows “A call is in progress in another tab”
- Go back to the call’s tab.
- After the call, click Resume here.
“Tab inactive” keeps coming back
- Another Callizy tab is open, maybe in another window: close it.
Nothing rings since you closed a tab
- The tab left is inactive: click Resume here.
Frequently asked questions
Why only one tab?
Do I lose anything with “Resume here”?
Updated October 29, 2026