Troubleshooting
When the phone doesn't ring or a text won't send.
5 tutorials
To get started
5My phone doesn't ringStatus, active tab, notifications and business hours: the checks, in order.EveryoneGuideCall quality, microphone and headphonesChoose the right microphone, give the browser permission and test your connection.EveryoneGuideMy texts won't sendUnited States and toll-free numbers: the registrations most often missing.EveryoneGuideThe AI agent doesn't answer or gets it wrong“No number”, “No voice”, minutes used up, vague instructions: what to check.ManagersGuide“Tab inactive”: take back the phoneOnly one tab controls the phone; here is how to take it back.EveryoneGuide