Numbers and call handling
Numbers, business hours, flows and call queues.
8 tutorials · 4 videos
To get started
6Buy a local or toll-free numberChoose an available Canadian number, local or 1-800, and make it active in a few minutes.Managers2:10Choose who answers a numberThe whole team, a flow or the AI receptionist: it's all set in the number's Answering tab.Managers2:20Create your first call flowBusiness hours, a team that rings, hold music and voicemail: the full path of a call, in a few minutes.ManagersTeam and up2:37Set your business hoursAlways open, always closed or day-by-day hours, for the company or a single number.Managers2:20Transfer your current number to CallizyKeep the number your customers know: what to prepare and how the transfer works.ManagersGuideMonitor calls liveCalls in progress, today's missed calls and available agents, in real time.ManagersGuide