I use Callizy every day

Use Callizy every day

Name: Callizy
Address: 325-2114 Sainte-Catherine Street East, Montreal, QC, H2K 0G2, CA
Telephone: +1-438-533-8446
Price range: $19-$89 CAD/user/month

Answer, transfer, text and keep track of every customer.

Lessons: 5
Duration: about 30 min
Language: English; videos in French with English subtitles

Start lesson 1

Agent path overviewSpeedEnglish subtitles

The 5 lessons

11:52Lesson 1Join your team and install the appAccept the invitation you received by email, create your account and verify your cell phone.Video 1:527-step guide
Also in this lesson: Install the app on iPhone, Android and Mac
21:56Lesson 2Make and receive a callDial, answer, mute, put on hold and take notes during the call.Video 1:567-step guide
31:24Lesson 3Transfer a callPass the call to a colleague, a team or an outside number.Video 1:247-step guide
41:53Lesson 4Voicemails and texts in the inboxFind every voicemail in the inbox and read what was said.Video 1:535-step guide
Also in this lesson: Send and receive texts
51:22Lesson 5Contacts, notes and tasks after a callFind the caller's contact page, add a note and create the follow-up task.Video 1:227-step guide

For your managerI set up Callizy · 8 lessonsSee the manager path