Learning Centre
Learning Centre homeManager pathAgent pathIntegrationsAll tutorialsTemplates
Sign InStart free trial

Get the “Scam Likely” label removed

Register your number so your calls are no longer flagged.

Role : ManagerDuration : 3 minOn : Web, Mac

Before you start

  • Be a manager on the Callizy account.
  • The list of Callizy numbers that call your clients.

Step by step

5 steps, about 3 min
  1. 1

    Open the Trust center

    10 s

    In Administration, click Settings, then Trust center.

    Administration/Settings/Trust center

    Open this screen in Callizy
  2. 2

    Find the block

    10 s

    Scroll down to “Scam Likely” label.

  3. 3

    Open the registry

    10 s

    Click Declare my number: the carriers’ free registry opens in a new tab.

  4. 4

    Declare your numbers

    3 min

    Follow the registry’s steps. Declare your business as the owner of every Callizy number that calls your clients, not only the main one.

  5. 5

    Nothing else to do at Callizy

    10 s

    In the Texting US numbers block, the STIR/SHAKEN row is Approved: your outgoing calls are already signed as legitimate, for every Callizy number.

Key points

  • Callizy does not apply the label: it comes from your client’s carrier or from an app on their phone.
  • The registry declaration is done on your side. It is free and takes a few minutes.
  • Callizy already signs your outgoing calls (STIR/SHAKEN).

Not working?

Your calls still show as “Scam Likely”
  1. Declare every number that calls, not only the main one.
  2. The label is decided by your client’s carrier or app: Callizy cannot remove it for you.
  3. Write to support, with the number concerned.

Frequently asked questions

Does it cost anything?
No. The carriers’ registry is free.
Can Callizy remove the label for me?
No. Callizy signs your calls and takes you to the registry; you make the declaration.
What does STIR/SHAKEN mean?
It is caller attestation: your outgoing calls are signed as legitimate. It is already in place for every Callizy number.
What about my texts?
For them to reach the US or go out from a toll-free number, see Texts to the United States and from a toll-free number.

Updated October 29, 2026

PreviousTexts to the United States and from a toll-free number

Go further

Choose your outgoing caller IDLet Callizy pick the local number based on the area code you call, or set your preferred number.GuideTexts to the United States and from a toll-free numberThe registrations to complete in the Trust center so your texts get through.GuideCall quality, microphone and headphonesChoose the right microphone, give the browser permission and test your connection.Guide